What is EasyBill?

EasyBill is a comprehensive billing and invoicing application designed for businesses of all sizes. It helps you create professional GST-compliant invoices, manage customers, track payments, and gain insights into your business performance.

Which platforms is EasyBill available on?

EasyBill is currently available for Android devices and will be launching on the Google Play Store soon. We also have a web interface accessible at easybillapp.in.

Is EasyBill free to use?

EasyBill offers both free and premium subscription plans. The free version includes basic billing features, while premium plans unlock advanced features such as unlimited invoices, customer management, analytics, and more.

Who can benefit from using EasyBill?

EasyBill is ideal for small businesses, freelancers, retailers, service providers, and any business that needs to create invoices and manage billing. It's particularly useful for businesses in India that require GST-compliant invoicing.

How do I create an account?

Download the EasyBill app from the Google Play Store, open it, and follow the registration process. You'll need to provide your phone number for OTP verification and basic business information to get started.

Can I use EasyBill without registering?

No, registration is required to use EasyBill's features. This ensures your data is securely stored and accessible across devices, and allows us to provide you with personalized features and support.

How do I reset my password or access my account if I forget my credentials?

EasyBill uses OTP-based authentication via phone number. Simply enter your registered phone number, and you'll receive an OTP to access your account. No password is required.

Can I have multiple businesses under one account?

Yes, EasyBill allows you to manage multiple businesses from a single account. You can switch between businesses within the app and maintain separate invoices and customer databases for each.

Are the invoices GST-compliant?

Yes, all invoices generated by EasyBill are GST-compliant and include all required fields such as GSTIN, HSN/SAC codes, tax calculations, and invoice numbering as per Indian tax regulations.

Can I customize my invoice templates?

Yes, EasyBill offers customizable invoice templates. You can add your business logo, customize colors, and include your business details to create professional-looking invoices that match your brand.

How do I share invoices with customers?

Once you create an invoice, you can share it directly with customers via WhatsApp, email, or SMS. Invoices are generated as PDF files for easy sharing and printing.

Can I create recurring invoices for subscription-based services?

Yes, EasyBill supports quarterly and custom billing cycles. You can set up recurring invoices that are automatically generated at specified intervals, saving you time on repetitive billing tasks.

What payment methods can I accept through EasyBill?

EasyBill integrates with popular payment gateways like PhonePe and Razorpay, allowing you to accept digital payments directly. You can also mark invoices as paid through cash or other payment methods.

Can I add images to my bill items?

Yes, you can add images to individual bill items. This is particularly useful for businesses selling products, as it helps customers identify items on the invoice.

How do I add customers to my database?

You can add customers while creating an invoice or manage them separately in the customers section. Simply enter their name, phone number, email, and other relevant details.

Can I track payment history for each customer?

Yes, EasyBill maintains a complete transaction history for each customer. You can view all invoices, payments, and outstanding amounts for any customer at any time.

Is there a limit to the number of customers I can add?

The number of customers you can manage depends on your subscription plan. Premium plans offer unlimited customer entries.

What subscription plans are available?

EasyBill offers various subscription plans including monthly and quarterly options. Each plan provides different features and limits. Visit the subscription section in the app for detailed pricing and features.

How do I upgrade or downgrade my subscription?

You can change your subscription plan at any time through the app's subscription settings. Changes will take effect at the start of your next billing cycle.

What payment methods are accepted for subscriptions?

We accept all major payment methods including credit cards, debit cards, UPI, net banking, and digital wallets through our secure payment partners.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. You'll continue to have access to premium features until the end of your current billing period. Refer to our Refund Policy for information about refunds.

Do you offer a free trial?

Yes, we may offer free trials for premium features. Check the app for current trial offers. You can cancel anytime during the trial period without being charged.

Is my business data secure?

Yes, we take security very seriously. All data is encrypted in transit and at rest, stored securely on AWS servers, and protected with industry-standard security measures. We never share your business data with third parties for marketing purposes.

Can I export my data?

Yes, you can export your invoices, customer data, and transaction history at any time. This ensures you always have access to your business records.

What happens to my data if I cancel my subscription?

Your data remains accessible even after canceling your premium subscription. However, you may have limited access to certain features. We retain your data according to legal requirements and our Privacy Policy.

Can I delete my account and data?

Yes, you can request account deletion by contacting our support team. Please note that certain data may be retained as required by law for tax and accounting purposes.

How do I contact customer support?

You can reach our support team via email at contact@easybillapp.in or call us at +91 8095332013. We aim to respond to all queries within 24-48 hours.

What should I do if I encounter a bug or technical issue?

Please report any bugs or technical issues to our support team with detailed information including screenshots, device information, and steps to reproduce the issue. This helps us resolve problems quickly.

Do you provide training or tutorials?

Yes, we provide in-app tutorials and guides to help you get started. Additional resources and video tutorials may be available on our website.

How often is the app updated?

We regularly update EasyBill to add new features, improve performance, and fix bugs. Updates are released through the Google Play Store, and you'll receive notifications when updates are available.